New design cards deck — Psychology wins this time

(note: this post has been in draft for ages but I want have to publish something quickly :) in reaction to a nice tweet from Alberto D’Ottavi, very good friend of mine; so guess what this is again design and methodology and tools stuff)

Stephen Anderson is working has a new deck of cards aimed at helping idea generation and creative turns in the design process. The material comes from psychology: each card presents a principle or a model, with a nice illustration and a brief explanation, plus some associations to other concepts. It should go like this, as far as I can undestand it: you and your team are about to face a design challenge; instead of going tabula rasa and start brainstorming, you pick up one of the card, just randomly, and the proposed concept provides the starting point for a freewheeling discussion on how to apply that concept in the given context. Each proposed concept is definite enough and accompanied by exemplary cases as to make its application feasible and effective, or this is the plan anyhow.

Posted in News & miscellanous | Tagged , , | Leave a comment

The (mythical) design funnel

I wrote a small bit of slideware on the topic for my lessons. I often refer to the “funnel” talking about process and methods but I lacked a handy reference. In terms of analytic clarity, I think the best representation is in Buxton, Sketching User Experiences, p. 144, that is based on Laseau, Graphic Thinking for Architects and Designers. Buxton discusses the topic also in relation to sketches vs. prototypes and other point of views. In my slides below you just have the combination between “divergent” and “convergent” phases. The classic scheme from J.C. Jones is still the underlying essential reference, although his specific terminology for the different phases has not achieved common usage.

One question that I can’t answer: who has been the first in talking about the “design funnel”? Who has been the first in using the “funnel” metaphor to express and represent the design process? (Yes, I checked on Wikipedia, maybe too quickly).

PS: yep the post title is a play on the Mythical Man-Month

Posted in Minutes, Teaching | Tagged , , | Leave a comment

Is this blog a zombie?

After more than six months with not a single new line (except for shared links and the occasional publication update), one could well wonder… Too bad. Anyhow, by analogy, enjoy the taste of the original zombie cult, weird, funny and retro.

Posted in News & miscellanous | Leave a comment

List management made smart (or just less painful)

Nice example of a small change both at the interaction and UI levels. if you have longish Amazon wish lists, then it might be that you add an item more than once, for instance because you forget that it was already here. I remember that back in the past, in this case the system told you that the item was there indeed, but you had perhaps to browse through several pages to actually find it. Well it seems that the designers at Amazon took good notice. Now they put your recent, duplicated add at the top. It’s smart also a proactive move that doesn’t come out of the blue, but as a calibrated reaction to an explicite action on your side. So, in my opinion really much an interesting example of something like an interaction style. Then, given how widespread lists are in today’s social InterWeb (interwebs?), it would be nice to see others follow here…

Posted in Minutes | Tagged , , , , | Leave a comment

“Smartphones”: market share & usage data

After every quartery release industry analysts, experts and all comment on the latest market share data, based on sales in that timeframe — something a bit misleading if you think about the expression “market share”: in fact, these numbers does not tell much about the actual distribution (i.e. platform share in a given period: look e.g. at the market share of Symbian, RIM and iOS published alongside this FT piece on Nokia CEO troubles, in which you have Symbian declining from over 60% in 2006/2007 to slightly above 40% in 2010, RIM moving from less than 10% in 2006 to 20% in 2010 and Apple iOS raising to something like 15% after the 2009 slightly higher peak; sorry for not being precise but the chart is very small… precious exact figures are missing ofc).

Update: via @tomiahonen I just found a Reuters infographics, Strategy Analytics data, that shows the general dynamic very well.

This is not to say that this information is not important: of course it is, 100%, for a number of obvious reaasons. But there is big but here in my opinion: if we want to look at the “user” side of the coin (end-user or business), then discussing smartphones market share makes sense as long as they are accompanied by some data on the actual usage of the specific capabilities that make them different (supposedly “smart”) when compared to “dumb” phones: i.e. online applications usage, be they related to Web app/mobile sites or native apps. Even in this case, we would still be at a very high level, unless we discuss about some sort of activity or product/service category: e.g. search, games, social networks etc.

To make the point clearer, look e.g. at the chart below, taken from a MocoNews.net post on a recent Pew survey:

Chart presenting mobile data usage, Pew research

In other words: we might well have a relatively small number of iPhones around, but if iPhone users (or Android users, or whatever) are those mostly actively browsing the mobile Web, using and spending on mobile apps, searching and possibly clicking on those paid search ads etc. then this is what matters most from a business and marketing perspective.

Now, data on mobile products/services usage vis-à-vis actual smartphone penetration divided by platform do not seem easily available, at least in the public domain — or am I wrong?

Update (27-7-2010): cf. e.g. these conclusions from a Yankee Group report (Why iPhone matter; premium access only, the following quotation is from the public executive summary): Two-thirds of iPhone owners use the mobile Web daily … Plus, iPhone owners download more apps, are more interested in mobile transactions and conduct more mobile e-commerce than users of other [smartphone platforms I guess -- it's truncated right there!]

PS: I put the quotation marks on smartphones in the post title for the same reason: Wikipedia tells that a smartphone “allows the user to install and run more advanced applications based on a specific platform” and then that they “run complete operating system software providing a platform for application developers”. Still you can use a smartphone pretty much in the same way of a dumb phone, as perhaps one went for it for other reasons than the possibility to use apps, the mobile Web and the likes. In short, couldn’t be this one the case for so many Nokia smartphones around? (especially in Europe) Smartphones are not created equal…

Posted in Minutes, Research | Tagged , , , , , , , , | Leave a comment