In memoriam: William Mitchell

William Mitchell, MIT dean and professor, architect, urbanist and theorist, widely regarded as one of the most prominent thinker on “smart cities”, has passed away; see here the official MIT obituary.

Photography from MIT obituary page

Right now a Twitter search shows a flow of related messages. My personal impression is that Mitchell is being remembered by a really diverse big bunch of people, ranging from fellow specialists to an original crowd of professionals, scholars and students of different disciplines, all sharing the appreciation for his work and intuitions. It’s not something that I can prove with the numbers, but I feel it’s quite right. And I think it’s a mark of oustanding intellectual achievements.

Update: Adam Greenfield, author of Everyware, now at Nokia, has a short but intense post in memory of Mitchell: “Bill’s optimism about technology and cities was infectious, even if (like me) you thought of yourself as the kind of person who’d been inoculated by experience against anything as uncritical as everything implied by that word.” There is an upcoming book from Adam on technology, the city and “networked urbanism” titled “The City Is Here For You To Use” (see more on Speedbird, his blog).

I first heard about Mitchell quite late; it was end of 2004 or beginning of 2005. I was attending the first public meetings of what then became the network of Living Labs, a mixed formal and informal coalition of various organizations engaged with open innovation (see the site of ENOLL, European Network of Living Labs). In that context, Mitchell was credited as the one that originally forged the concept at MIT Media Lab. I remember especially references made by Veli Pekka Niitamo (Nokia, CKIR Helsinki) and architect/professor Jarmo Suominen. See e.g. this definition reported in a presentation given in Budapest by Niitamo (I can’t publish it right away as it reports a copyright notice; likely the document has been just shared between meeting participants — can’t remember exactly):

[The Living Lab idea] [O]riginates from the MIT, Boston, Prof Wiliiam Mitchell, MediaLab and School of Architecture and city planning. ‘Living Labs as a research methodology for sensing, prototyping, validating and refining complex solutions in multiple and evolving real life contexts’.

I found the idea quite fascinating. The “living lab” image was very powerful, if anything. Perhaps it might appear as nothing big when one considers the amount of books and scholarly work produced by Mitchell, but I think that these concrete imagery is badly needed in the research and innovation discourse. It helps a lot in communicating the vision, it creates the opportunity for more articulate conversations.

At that time I also started following a bit the Living Labs community, and I tried to kick-start an interest group in Milan, but without much success (see the archived page); anyway, I haven’t been much involved in the community as such since then, even though I managed to keep some contacts alive.

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Latest “Internet trends” from Mary Meeker

Mobile business and online advertising enthusiasts have welcomed this latest deck from Mary Meeker, perhaps the most famous Wall Street Internet analyst to date (see the Wikipedia bio). I noticed it on the blog of London-based mobile agency Addictive (their weekly Mobile Fix is also worth reading).

The presentation has been given at a major industry event in New York just a couple of days ago. I read somewhere that Meeker has been often credited with an outstanding capability to capture big trends early on. So, her takes on the “unprecedented early stage growth” of the mobile Internet are of particular interest for all of those concerned with mobile things.

Meeker co-authored a seminal report on then emergent Internet industry more than 10 years ago — “The Internet report”. There is a digital version available from the Morgan Stanley web site but it comes also in book form from Amazon. The cover below is from Wikipedia.

Book cover of the Morgan Stanley 1995 Internet report

PS: there might be a copyright issue with this image, as stated on the Wikipedia page.

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Apps are suburbia, the Web is downtown (or Chinatown)

Chinatown by Atomische – Tom Giebel 2006 Creative Commons

The analogy is by Virginia Heffernan, television critic and columnist for “The Medium” at the New York Times — it is included in “The Medium” dated online 17 May, but it appeared the day before in the Sunday supplement. I think the article title is somewhat misleading: The death of the Open Web; well, to me she does not argue very much about the actual or desirable death of the “open Web”, but rather she contrasts the differences between the more closed enviroment of the App store, the iPhone, the iPad etc. on one side and the more open, or totally open Web. But I had better report here the synthesis of Leo Laporte and Jim Louderback, from which I learned of this article; it’s clear and funny (as always with Leo Laporte’s TWiT):

Jim Louderback It’s almost like we are seeing 1990 played out again with the Mac and the Windows, or 1984, or whatever.

Leo Laporte Well it come down to – do you read Virginia Heffernan’s article in last Sunday’s New York Times where she said apps are the suburbia of the Internet. She said the free and open worldwide web is essentially like downtown where anything goes, there’s ads, there’s scummy people…

Jim Louderback Chinatown…

Leo Laporte It’s dangerous, it’s Chinatown Jake.

Jim Louderback Forget it.

Leo Laporte Forget it. And she said, but apps have become the suburbia, the place that you go…

Jim Louderback It’s a strip mall.

Leo Laporte It’s a little nicer, it’s a little cleaner, there’s – and so – but it has the same problem where if you have everybody leaving the city, the city goes to hell, you stuck with these apps and I think this is the problem. I think we are seeing a fight now between open and closed. Open is always messy, it’s dirty, it’s not – it’s got little issues with the UI. But closed is dangerous in the long run, that’s what I would submit.

Jim Louderback Yeah, I can see that. I can see a good parallel there of Apple’s app store and Android’s app store for that matter being like the strip mall, where you get individualized…

Leo Laporte You get porn.

Jim Louderback …sanitized choices…

Leo Laporte Right.

Jim Louderback …that are very easy to get to, get on a [indiscernible] (43:50).

Leo Laporte Yes, yes, yes. But Apple’s especially, not so much Android’s.

Jim Louderback But you are not going to be able to find the chalk that gets rid of the ants or the weird ethnic food or…

Leo Laporte Right.

Jim Louderback …any of the cool stuff.

The (wonderful) TWiT 250 transcript is from Podsinprint

I recommend the reading of the NYT piece, not just for the point under discussion but really for the analogy as such. I think we need more of this to make sense of what’s happening. Concrete images, communicative and inspiring.

Then, the idea of apps as suburbia might be more or less appropriate, but it certainly conveys some values or desires and expectations of people living in suburbia. This is the most interesting part, as it leads to a discussion about culture and technology. Then one might consider that “suburbia” are not the same all over the world…

PS the hint on “porn” in the transcript might be not very clear– shortly after this part Laporte and friends went on with an amusing exchange on porn on iPhone etc. — but it was too long to be included here… play TWiT if you are curious about it (I also recommend TWiT in general; I wonder sometimes how many listeners they have here in Europe).

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Design research “against needs”

What we need from research is more than description, and especially, more than a list of “needs,” explicit or implicit, met or unmet.

This is from Rick Robinson‘s talk at IIT Design Research Conference 2010, very recently made available online as a video on Vimeo. I listened to it one first time while writing but I will strive to go for it a second time with more attention.

Among other things, Robinson argues against the point made by Donald Norman in a much debated post and following article on Interactions, in which he said that ethnography-inspired design research quest for “unmet needs” can not provide a basis for breakthrough innovations, which are rather a result of technology invention (Norman added also that still design research has a key role in improving innovative products, making them usable and enjoyable).

One of the key points of Robinson is that actually “needs”, and hence uncovering “unmet needs” is not or it shouldn’t be the main business of design researchers; instead, they should focus on the values that inform design decisions.

Now, it is interesting to note that at the end of the talk Norman himself stood up and expressed his praise for Robinson, saying that he was not in agreement :) about their disagreement (and asking for one of the t-shirts exhibited by Robinson, namely the one with the “against needs” slogan).

IIT Design Research Conference 2010 on Vimeo via Putting People First.

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Android surge vs. iPhone repeats Windows vs. Apple pattern

This is not the blurb of some Google enthusiast or Apple hater but the reasoning of Fabrizio Capobianco, the CEO of Funambol and a leading voice in the industry, especially when it comes to mobile and open source. See the original post (published about one week ago) for the complete commentary on the NPD data on US 2010 Q1 sales reported below (again, copypasted from Fabrizio’s blog).

In short, the parallel drawn by Fabrizio is about the contrast between better but closed operating systems (the ones from Apple) on one side and not vertically integrated / somewhat open alternatives on the other side (Windows in the past for the PC, now Android for mobile — yesss, not open source on the MS side ;) The end result is that Apple’s share in the PC market never reached high marks.

Any pattern recognition? I bet. That’s the PC business. One Apple operating system which was closed, and one Microsoft operating system that hardware manufacturer could adopt and ship at “low” cost (for the time). Apple was better and now they have 4% of the PC OS market share.

via Mobile Open Source

Two personal takes:

1, We all have heard the argument that you can run a very successful company with a small share of the market; but it can be counter-argued that the perspective of the analysis above is not focused on a single corporation as such, but on general market dynamics, which at some point in the future could indeed impact the performance of any company in the arena.

2, I know that I am mixing (real ;) apples and pears, but the surprising NPD data are a striking confirmation of the expectations about future mobile OS diffusion expressed by the respondents to the RTM survey on which I blogged about a while ago (it was: Android first, iPhone second, but now it looks like it could be a very distant second).

Update: I noticed that Apple has publicly reacted to the NPD data claiming that “this is a very limited report on 150,000 U.S. consumers responding to an online survey”, as reported by Reuters and others. Furthermore, Apple reference to another report by IDC on global market sales for mobile vendors in 2010 Q1 highlights also how big is the difference for Nokia penetration in the US vs. the global markets. BTW, perhaps analysts shoud measure (OS) platforms and device vendors together (terminology discussions on “smartphone” vs. “mobile converged devices” might be interesting but they are not very practical).

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