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	<title>lgalli &#187; culture</title>
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		<title>Apps are suburbia, the Web is downtown (or Chinatown)</title>
		<link>http://www.lgalli.it/apps-are-suburbia-the-web-is-downtown-or-chinatown/</link>
		<comments>http://www.lgalli.it/apps-are-suburbia-the-web-is-downtown-or-chinatown/#comments</comments>
		<pubDate>Sat, 05 Jun 2010 15:18:23 +0000</pubDate>
		<dc:creator>lgalli</dc:creator>
				<category><![CDATA[Minutes]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[open]]></category>
		<category><![CDATA[suburbia]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[Web]]></category>

		<guid isPermaLink="false">http://www.lgalli.it/?p=778</guid>
		<description><![CDATA[Chinatown by Atomische &#8211; Tom Giebel 2006 Creative Commons The analogy is by Virginia Heffernan, television critic and columnist for &#8220;The Medium&#8221; at the New York Times &#8212; it is included in &#8220;The Medium&#8221; dated online 17 May, but it &#8230; <a href="http://www.lgalli.it/apps-are-suburbia-the-web-is-downtown-or-chinatown/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.lgalli.it/wp-content/uploads/2010/06/chinatown-by-Atomische-Tom-Giebel-2006-CC-a-nobiz-sharealike-via-Flickr.jpg"><img class="alignleft size-full wp-image-781" title="chinatown by Atomische - Tom Giebel 2006 CC-a-nobiz-sharealike-via Flickr" src="http://www.lgalli.it/wp-content/uploads/2010/06/chinatown-by-Atomische-Tom-Giebel-2006-CC-a-nobiz-sharealike-via-Flickr.jpg" alt="" width="487" height="324" /></a></p>
<p><a href="http://www.flickr.com/photos/atomische/86203143/">Chinatown by Atomische &#8211; Tom Giebel 2006 Creative Commons</a></p>
<p>The analogy is by Virginia Heffernan, television critic and columnist for &#8220;The Medium&#8221; at the New York Times &#8212; it is included in &#8220;The Medium&#8221; dated online 17 May, but it appeared the day before in the Sunday supplement. I think the article title is somewhat misleading: <a href="http://www.nytimes.com/2010/05/23/magazine/23FOB-medium-t.html">The death of the Open Web</a>; well, to me she does not argue very much about the actual or desirable death of the &#8220;open Web&#8221;, but rather she contrasts the differences between the more closed enviroment of the App store, the iPhone, the iPad etc. on one side and the more open, or totally open Web. But I had better report here the synthesis of Leo Laporte and <a href="http://louderback.com/">Jim Louderback</a>, from which I learned of this article; it&#8217;s clear and funny (as always with Leo Laporte&#8217;s <a href="http://twit.tv/twit">TWiT</a>):</p>
<p><em>Jim Louderback It’s almost like we are seeing 1990 played out again with the Mac and the Windows, or 1984, or whatever.<br />
</em></p>
<p><em>Leo Laporte Well it come down to – do you read Virginia Heffernan’s article in last Sunday’s New York Times where she said apps are the suburbia of the Internet. She said the free and open worldwide web is essentially like downtown where anything goes, there’s ads, there’s scummy people…</em></p>
<p><em>Jim Louderback Chinatown…<br />
</em></p>
<p><em>Leo Laporte It’s dangerous, it’s Chinatown Jake.<br />
</em></p>
<p><em>Jim Louderback Forget it.<br />
</em></p>
<p><em>Leo Laporte Forget it. And she said, but apps have become the suburbia, the place that you go…<br />
</em></p>
<p><em>Jim Louderback It’s a strip mall.<br />
</em></p>
<p><em>Leo Laporte It’s a little nicer, it’s a little cleaner, there’s – and so – but it has the same problem where if you have everybody leaving the city, the city goes to hell, you stuck with these apps and I think this is the problem. I think we are seeing a fight now between open and closed. Open is always messy, it’s dirty, it’s not – it’s got little issues with the UI. But closed is dangerous in the long run, that’s what I would submit.<br />
</em></p>
<p><em>Jim Louderback Yeah, I can see that. I can see a good parallel there of Apple’s app store and Android’s app store for that matter being like the strip mall, where you get individualized…<br />
</em></p>
<p><em>Leo Laporte You get porn.<br />
</em></p>
<p><em>Jim Louderback …sanitized choices…<br />
</em></p>
<p><em>Leo Laporte Right.<br />
</em></p>
<p><em>Jim Louderback …that are very easy to get to, get on a [indiscernible] (43:50).<br />
</em></p>
<p><em>Leo Laporte Yes, yes, yes. But Apple’s especially, not so much Android’s.<br />
</em></p>
<p><em>Jim Louderback But you are not going to be able to find the chalk that gets rid of the ants or the weird ethnic food or…<br />
</em></p>
<p><em>Leo Laporte Right.<br />
</em></p>
<p><em>Jim Louderback …any of the cool stuff.</em></p>
<p>The (wonderful) <a href="http://twit.tv/250">TWiT 250</a> transcript is from <a href="http://podsinprint.com/">Podsinprint</a></p>
<p>I recommend the reading of the NYT piece, not just for the point under discussion but really for the analogy as such. I think we need more of this to make sense of what&#8217;s happening. Concrete images, communicative and inspiring.</p>
<p>Then, the idea of apps as suburbia might be more or less appropriate, but it certainly conveys some values or desires and expectations of people living in suburbia. This is the most interesting part, as it leads to a discussion about culture and technology. Then one might consider that &#8220;suburbia&#8221; are not the same all over the world&#8230;</p>
<p>PS the hint on &#8220;porn&#8221; in the transcript might be not very clear&#8211; shortly after this part Laporte and friends went on with an amusing exchange on porn on iPhone etc. &#8212; but it was too long to be included here&#8230; play TWiT if you are curious about it (I also recommend <a href="http://twit.tv/">TWiT</a> in general; I wonder sometimes how many listeners they have here in Europe).</p>
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		<title>Audiobooks questions</title>
		<link>http://www.lgalli.it/audiobooks-questions/</link>
		<comments>http://www.lgalli.it/audiobooks-questions/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 17:14:02 +0000</pubDate>
		<dc:creator>lgalli</dc:creator>
				<category><![CDATA[Minutes]]></category>
		<category><![CDATA[News & miscellanous]]></category>
		<category><![CDATA[audiobook]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[publishing]]></category>
		<category><![CDATA[research questions]]></category>

		<guid isPermaLink="false">http://www.lgalli.it/?p=562</guid>
		<description><![CDATA[Amazon.com Books Bestsellers: The most popular items in Audiobooks. Updated hourly How many audiobooks are commercially available? What is the percentage of the total book counting? What about the difference between sales of single titles and sales tied to subscriptions? &#8230; <a href="http://www.lgalli.it/audiobooks-questions/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.amazon.com/gp/bestsellers/books/368395011/ref=pd_ts_zgc_b_368395011_more?pf_rd_p=400503201&amp;pf_rd_s=right-3&amp;pf_rd_t=101&amp;pf_rd_i=368395011&amp;pf_rd_m=ATVPDKIKX0DER&amp;pf_rd_r=1W61AC4006GX1PXDGEGZ">Amazon.com Books Bestsellers: The most popular items in Audiobooks. Updated hourly</a></p>
<p>How many audiobooks are commercially available? What is the percentage of the total book counting? What about the difference between sales of single titles and sales tied to subscriptions? I haven&#8217;t done any research on the subject, so this might sound naif &#8212; all the answers might be somewhere already (please point me in the right direction if you have a clue &lt;grin&gt;). The fact is that today I tried to look for something interesting to buy, and the result has been quite disappointing. None (or almost none) of the titles in my Amazon wish lists has an audio version. The most popular items list (see above) is full of self-help books, with a good bunch on diet, cutting fat in a week etc., a sizeable group on marriage, divorce etc., then a few fiction best-sellers&#8230; Am I just not aware of the all thing or what?</p>
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		<title>You don&#8217;t ask your customers what they want</title>
		<link>http://www.lgalli.it/you-dont-ask-your-customers-what-they-want/</link>
		<comments>http://www.lgalli.it/you-dont-ask-your-customers-what-they-want/#comments</comments>
		<pubDate>Mon, 28 Dec 2009 15:16:09 +0000</pubDate>
		<dc:creator>lgalli</dc:creator>
				<category><![CDATA[News & miscellanous]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[methodology]]></category>
		<category><![CDATA[Research]]></category>

		<guid isPermaLink="false">http://www.lgalli.it/?p=550</guid>
		<description><![CDATA[“Being customer-driven doesn’t mean asking customers what they want and then giving it to them,” says Ranjay Gulati, a professor at the Harvard Business School. “It’s about building a deep awareness of how the customer uses your product.” via Prototype &#8230; <a href="http://www.lgalli.it/you-dont-ask-your-customers-what-they-want/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><em>“Being customer-driven doesn’t mean asking customers what they want and then giving it to them,” says Ranjay Gulati, a professor at the Harvard Business School. “It’s about building a deep awareness of how the customer uses your product.”</em></p>
<p>via <a href="http://www.nytimes.com/2009/12/27/business/27proto.html?_r=1&amp;sudsredirect=true">Prototype &#8211; Seeing Customers as Partners in Innovation &#8211; NYTimes.com</a>.</p>
<p>This is from an article by Mary Tripsas, associate professor in the entrepreneurial management unit at the Harvard Business School; it describes &#8220;Customer Innovation Centers&#8221;, special facilities set up by big companies like 3M. <a href="http://www.businessweek.com/innovate/NussbaumOnDesign/archives/2009/12/customer_innova.html">Bruce Nussbaum has a post on it</a> in which he refers also to the discussion raised by a <a href="http://jnd.org/dn.mss/technology_first_needs_last.html">provocative short essay by Donald Norman</a> on the role of technology in radical innovation (&#8220;Technology first, needs last&#8221;). I won&#8217;t try to make a synthesis of Norman&#8217;s argument and the related debate (see e.g. one of the always nice <a href="http://www.portigal.com/blog/chittahchattah-quickies-502/">ChittahChatta Quickies by Steve Portigal </a>pointing to an <a href="http://experiencinginformation.wordpress.com/2009/12/23/don-norman-on-ethnography-and-innovation/">interesting and critical post</a>). But I would like to add here my 2 cents. The quotation above points to a common negative prejudice about design research, way less articulated than the takes by Norman. Quite many design research methods and techniques &#8212; or even the entire design research approach (see e.g. <a href="http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&amp;tid=10029">the MIT Press reference)</a> &#8212; are often miscoinceved as ways to just extract innovation directly from users&#8217; and customers&#8217; minds, e.g. by inviting them to dull focus groups in which they are asked &#8220;what they want&#8221;. This is *not* design research but a caricature at best <em>&lt;grin&gt;</em><br />
<strong>Update: </strong>if you are interested in the discussion raised by the original essay from Donald Norman, see <a href="http://www.businessweek.com/innovate/NussbaumOnDesign/archives/2009/12/technology_vs_c.html">this other post from Nussbaum </a>and the related comments, including one from Norman himself. <em>En passant</em>, and with all the due respect to everyone (the big and famous and all the others), I am a bit puzzled by the almost total absence of explicit philosophical argumentation. E.g. am I wrong or the all discussion might also be seen as a reneweal of the debate on technology determinism? The comment from Michele Visciola on the relative importance of human needs and their relation to culture points in the same direction from this point of view. Then one could argue that the all idea of contrasting technology and culture is weird, as technology is a cultural phenomenon &#8212; <em>the</em> cultural phenomenon for some, but this leads to wider questions.</p>
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		<item>
		<title>&#8220;City soundtracks&#8221; at CitySounds.fm</title>
		<link>http://www.lgalli.it/cities-soundtracks-at-citysounds-fm/</link>
		<comments>http://www.lgalli.it/cities-soundtracks-at-citysounds-fm/#comments</comments>
		<pubDate>Sun, 02 Aug 2009 20:31:30 +0000</pubDate>
		<dc:creator>lgalli</dc:creator>
				<category><![CDATA[Apps & services]]></category>
		<category><![CDATA[News & miscellanous]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[media trails]]></category>
		<category><![CDATA[music]]></category>
		<category><![CDATA[service discovery]]></category>
		<category><![CDATA[urban]]></category>
		<category><![CDATA[visualization]]></category>

		<guid isPermaLink="false">http://www.lgalli.it/?p=481</guid>
		<description><![CDATA[The city is a living organism with distinct character, taste, smell, sound. Its thriving music scene offers a special kind of storytelling about the city’s personality quirks and cultural passions — an auditory window into the soul of the city. &#8230; <a href="http://www.lgalli.it/cities-soundtracks-at-citysounds-fm/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><em>The city is a living organism with distinct character, taste, smell, sound. Its thriving music scene offers a special kind of storytelling about the city’s personality quirks and cultural passions — an auditory window into the soul of the city. </em></p>
<p><em><a href="http://citysounds.fm/" target="_blank">CitySounds.fm</a> opens a dozen such fascinating windows by delivering the latest music from some of the world’s most interesting cities, from Sydney to Stockholm to San Francisco.</em></p>
<p>via <a href="http://www.brainpickings.org/index.php/2009/07/30/city-sounds-fm/">Global Soundscape: CitySounds.fm | Brain Pickings</a></p>
<p>This is a fascinating way of listening, or, better, explore music, especially new music &#8211; one of the most attractive aspects to me in services à la last.fm. The idea of connections between media and real world contexts is also one of the guiding principles of <a href="http://www.lgalli.it/vertigo-on-paper/">Vertigo</a>.</p>
<p><img class="size-full wp-image-485 alignnone" title="citysounds" src="http://www.lgalli.it/wp-content/uploads/2009/08/citysounds.jpg" alt="citysounds" width="414" height="219" /></p>
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